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Failed to open virtual machine: Unknown error, please try again

Question asked by muza on Jul 6, 2015
Latest reply on Jul 6, 2015 by muza
Failed to open virtual machine: Unknown error, please try again. If the problem persists,
 please contact VMware Technical Support and provide C:\Users\mubi\AppData\Local\Temp\vmware-mubi\ovftool.log

2015-07-06T23:31:42.669+01:00 verbose [06668] [Originator@6876 sub=Default] [SSL_DB] Using C:\Users\mubi\AppData\Roaming\VMware\ovftool_SSLDB as SSL DB
2015-07-06T23:31:42.685+01:00 verbose [06668] [Originator@6876 sub=Default] Subscribing to signal: 2 (SIGINT)
2015-07-06T23:31:42.685+01:00 verbose [06668] [Originator@6876 sub=Default] Subscribing to signal: 4 (SIGILL)
2015-07-06T23:31:42.685+01:00 verbose [06668] [Originator@6876 sub=Default] Subscribing to signal: 22 (SIGABRT)
2015-07-06T23:31:42.685+01:00 verbose [06668] [Originator@6876 sub=Default] Subscribing to signal: 8 (SIGFPE)
2015-07-06T23:31:42.685+01:00 verbose [06668] [Originator@6876 sub=Default] Subscribing to signal: 15 (SIGTERM)
2015-07-06T23:31:42.685+01:00 verbose [06668] [Originator@6876 sub=Default] OvfTool Version: VMware ovftool 4.0.0 (build-2492315)
2015-07-06T23:31:42.685+01:00 verbose [06668] [Originator@6876 sub=Default] Using home directory: C:\Users\mubi\AppData\Roaming\VMware\ovftool.cfg
2015-07-06T23:31:42.685+01:00 verbose [06668] [Originator@6876 sub=Default] OvfTool Environment:
--> /I:datastorePath = "false"
--> /X:connectionReconnectCount = "5"
--> /X:connectionReconnectDelay = "5000"
--> /X:connectionReconnectDelayDouble = "true"
--> /X:connectionRetryCount = "10"
--> /X:forceDnsName = "false"
--> /X:httpTimeout = "0"
--> /X:imageReadSize = "262144"
--> /X:logFile = "C:\Users\mubi\AppData\Local\Temp\vmware-mubi\ovftool.log"
--> /X:logLevel = "verbose"
--> /X:maxNumberOfTermSignals = "5"
--> /X:maxRedirects = "256"
--> /X:maximalDeltaConfSize = "8"
--> /X:maximalDeltaTreeSize = "6"
--> /X:progressSmoothing = "60"
--> /X:useMacNaming = "false"
--> /X:vCloudEnableGuestCustomization = "false"
--> /X:vCloudKeepAliveTimeout = "300"
--> /X:vCloudKeepTemplate = "true"
--> /X:vCloudTimeout = "3600"
--> /X:vimSessionTimeout = "600"
--> /allowExtraConfig = "true"
--> /authdPortSource = "902"
--> /authdPortTarget = "902"
--> /fencedMode = "bridged"
--> /machineOutput = "true"
--> /name = "MapR-Sandbox-For-Hadoop-4.1.0-vmware"
--> /prgPath = "C:\Program Files (x86)\VMware\VMware Workstation\OVFTool"
--> /source = "C:\HAD00P\Software\MapR-Sandbox-For-Hadoop-4.1.0-vmware.ova"
--> /target = "C:\VirtualMachines\MapR-Sandbox-For-Hadoop-4.1.0-vmware\MapR-Sandbox-For-Hadoop-4.1.0-vmware.vmx"
--> /vCloudTemplate = "false"
-->
2015-07-06T23:31:42.701+01:00 verbose [06668] [Originator@6876 sub=Default] Done initializing libs
2015-07-06T23:31:42.701+01:00 verbose [06668] [Originator@6876 sub=Default] Determining source
2015-07-06T23:31:42.701+01:00 verbose [06668] [Originator@6876 sub=Default] Determining target
2015-07-06T23:31:42.701+01:00 verbose [06668] [Originator@6876 sub=Default] Manifest file present. Parsing file.
2015-07-06T23:31:42.701+01:00 verbose [06668] [Originator@6876 sub=Default] Manifest file entry: SHA1(MapR-Sandbox-For-Hadoop-4.1.0-vmware-disk1.vmdk) = b876b719bf4d936d380b060337bace3238ff34a6
2015-07-06T23:31:42.701+01:00 verbose [06668] [Originator@6876 sub=Default] Manifest file entry: SHA1(MapR-Sandbox-For-Hadoop-4.1.0-vmware-disk2.vmdk) = 7f26e48ab8d65f7b8d67dac74104690472d972bf
2015-07-06T23:31:42.701+01:00 verbose [06668] [Originator@6876 sub=Default] Referenced file in OVF descriptor does not appear in the manifest file. This is allowed by OVF spec.
2015-07-06T23:31:42.701+01:00 verbose [06668] [Originator@6876 sub=Default] Verifying that the files references in manifest are valid
2015-07-06T23:31:42.701+01:00 verbose [06668] [Originator@6876 sub=Default] OVF Descriptor:
-->
-->
-->  
-->    
-->    
-->  
-->  
-->     Virtual disk information
-->    
-->    
-->  
-->  
-->     The list of logical networks
-->    
-->       The nat network
-->    
-->  
-->  
-->     A virtual machine
-->     MapR-Sandbox-For-Hadoop-4.1.0-vmware
-->    
-->       The kind of installed guest operating system
-->    
-->    
-->       Virtual hardware requirements
-->      
-->         Virtual Hardware Family
-->         0
-->         MapR-Sandbox-For-Hadoop-4.1.0-vmware
-->         vmx-08
-->      
-->      
-->         hertz * 10^6
-->         Number of Virtual CPUs
-->         2 virtual CPU(s)
-->         1
-->         3
-->         2
-->      
-->      
-->         byte * 2^20
-->         Memory Size
-->         6144MB of memory
-->         2
-->         4
-->         6144
-->      
-->      
-->         1
-->         IDE Controller
-->         ideController1
-->         3
-->         5
-->      
-->      
-->         0
-->         IDE Controller
-->         ideController0
-->         4
-->         5
-->      
-->      
-->         0
-->         disk0
-->         ovf:/disk/vmdisk1
-->         5
-->         4
-->         17
-->      
-->      
-->         0
-->         disk1
-->         ovf:/disk/vmdisk2
-->         6
-->         3
-->         17
-->      
-->      
-->         1
-->         true
-->         nat
-->         E1000 ethernet adapter on "nat"
-->         ethernet0
-->         7
-->         E1000
-->         10
-->      
-->      
-->         false
-->         video
-->         8
-->         24
-->      
-->      
-->         false
-->         vmci
-->         9
-->         vmware.vmci
-->         1
-->      
-->      
-->      
-->      
-->      
-->    
-->  
-->                                         
2015-07-06T23:31:43.641+01:00 verbose [06668] [Originator@6876 sub=Default] Creating disk C:\VirtualMachines\MapR-Sandbox-For-Hadoop-4.1.0-vmware\\MapR-Sandbox-For-Hadoop-4.1.0-vmware-disk2.vmdk, 20766720 sectors, ide
2015-07-06T23:31:43.719+01:00 verbose [06668] [Originator@6876 sub=Default] Creating disk C:\VirtualMachines\MapR-Sandbox-For-Hadoop-4.1.0-vmware\\MapR-Sandbox-For-Hadoop-4.1.0-vmware-disk1.vmdk, 41943040 sectors, ide
2015-07-06T23:31:43.734+01:00 verbose [06668] [Originator@6876 sub=Default] Using file size as progress measure
2015-07-06T23:31:43.781+01:00 verbose [04208] [Originator@6876 sub=Default] Opening disk target /vm/VirtualIDEController0:0
2015-07-06T23:38:41.834+01:00 verbose [04208] [Originator@6876 sub=Default] Connection error during download
2015-07-06T23:38:41.834+01:00 verbose [06668] [Originator@6876 sub=Default] Connection error, sleep then retry (10 remaining)
2015-07-06T23:38:46.937+01:00 info [06496] [Originator@6876 sub=Default] CoreDump: Writing minidump
2015-07-06T23:38:47.764+01:00 panic [06496] [Originator@6876 sub=Default]
-->
--> Panic: Win32 exception: Access Violation (0xc0000005)
-->    Data execution (8) at address 6f726863
-->    rip: 6f726863 rsp: 0592f5b8 rbp: 0592f61c
-->    rax: 0610d428 rbx: 0610d428 rcx: 00b060b0
-->    rdx: 6f726863 rdi: 05afb9a0 rsi: 00b060b0
-->
--> Backtrace:
-->
--> [backtrace begin] product: VMware Workstation, version: e.x.p, build: build-2058119, tag:
--> backtrace[00] vmacore.dll[0x0016B7CD]
--> backtrace[01] vmacore.dll[0x0004EFD4]
--> backtrace[02] vmacore.dll[0x00050201]
--> backtrace[03] vmacore.dll[0x0017D7C0]
--> backtrace[04] vmacore.dll[0x0017D8EE]
--> backtrace[05] vmacore.dll[0x001804EC]
--> backtrace[06] MSVCR90.dll[0x0005DCAA]
--> backtrace[07] MSVCR90.dll[0x0005D4F5]
--> backtrace[08] MSVCR90.dll[0x0005D8C0]
--> backtrace[09] MSVCR90.dll[0x0005D9DD]
--> backtrace[10] MSVCR90.dll[0x0005DB94]
--> backtrace[11] ntdll.dll[0x0005B499]
--> backtrace[12] ntdll.dll[0x0005B46B]
--> backtrace[13] ntdll.dll[0x00010133]
--> backtrace[14] ovftool.exe[0x000450BA]
--> backtrace[15] ovftool.exe[0x000401EC]
--> backtrace[16] ovftool.exe[0x0004746A]
--> backtrace[17] ovftool.exe[0x0003EF7E]
--> backtrace[18] vmacore.dll[0x00114B7C]
--> backtrace[19] vmacore.dll[0x00115BAB]
--> backtrace[20] vmacore.dll[0x00119448]
--> backtrace[21] vmacore.dll[0x0011A18A]
--> backtrace[22] vmacore.dll[0x0011AFD9]
--> backtrace[23] vmacore.dll[0x0011B37C]
--> backtrace[24] vmacore.dll[0x00057EDA]
--> backtrace[25] vmacore.dll[0x001176BF]
--> backtrace[26] vmacore.dll[0x001178CA]
--> backtrace[27] vmacore.dll[0x00114B7C]
--> backtrace[28] vmacore.dll[0x001798B8]
--> backtrace[29] MSVCR90.dll[0x00023433]
--> backtrace[30] MSVCR90.dll[0x000234C7]
--> backtrace[31] kernel32.dll[0x0001338A]
--> backtrace[32] ntdll.dll[0x00039F72]
--> backtrace[33] ntdll.dll[0x00039F45]
--> [backtrace end]
-->

Outcomes