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Generating a maprlogin ticket for service returns an error

Question asked by rbukarev on Feb 27, 2018
Latest reply on Feb 28, 2018 by rbukarev

So I'm trying to authenticate in MapR 6 a service, that is supposed to be run under user e.g. sapuser. The user itself has been created by installation of an SAP component.


I can su in it, but not sure what is its password, so I can't use maprlogin password


I tried running sudo maprlogin generateticket -type service -user sapuser -out /tmp/sapuserticket, but it returns me an error message "Error in generating ticket as : Unknown username". 


Is there anything I miss with maprlogin command?