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Hue with LDAP not working for some users (WebHdfsException at /)

Question asked by reedv on Dec 7, 2017
Latest reply on Dec 12, 2017 by cathy

Following the mapr docs for setting up hue with LDAP (direct bind, active directory method), restarting the services, and attempting to log into hue, some users get the following Django error:

 

WebHdfsException at /

IOException: Error getting user info for current user, <someusername>(error 500)
Request Method:GET
Request URL:https://mapr004.myorg.local:8888/
Django Version:1.6.10
Exception Type:WebHdfsException
Exception Value:
IOException: Error getting user info for current user, <someusername>(error 500)
Exception Location:/opt/mapr/hue/hue-3.12.0/desktop/libs/hadoop/src/hadoop/fs/webhdfs.py in _stats, line 265
Python Executable:/opt/mapr/hue/hue-3.12.0/build/env/bin/python2.7
Python Version:2.7.13

 

while others can log in fine. What is happening here and what can be done to fix this? Thanks.

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