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Failed to start MapR Installation Services? Why?

Question asked by melhzy on Jun 7, 2016
Latest reply on Jul 26, 2016 by MichaelSegel

Hi community,

I tried to install MapR on my CentOS Linux release 7.2.1511 (Core). When I tried to install MapR, I see the following error messages. Do you guys know why it "Failed to start MapR Installation Services"? How can I install MapR successfully?

 

[root@zi ~]# sudo bash /tmp/mapr-setup.sh

                                      

                  MapR Distribution Initialization and Update

                                      

          Copyright 2016 MapR Technologies, Inc., All Rights Reserved

                              http://www.mapr.com

                                      

Install required packages? [Y]: y

 

Installing package dependencies (nss python-pycurl openssh-clients

openssh-server openssl sshpass sudo wget which)

 

Package nss-3.21.0-9.el7_2.x86_64 already installed and latest version

Package python-pycurl-7.19.0-17.el7.x86_64 already installed and latest version

Package openssh-clients-6.6.1p1-25.el7_2.x86_64 already installed and latest version

Package openssh-server-6.6.1p1-25.el7_2.x86_64 already installed and latest version

Package 1:openssl-1.0.1e-51.el7_2.5.x86_64 already installed and latest version

Package sshpass-1.05-5.el7.x86_64 already installed and latest version

Package sudo-1.8.6p7-17.el7_2.x86_64 already installed and latest version

Package wget-1.14-10.el7_0.1.x86_64 already installed and latest version

Package which-2.20-7.el7.x86_64 already installed and latest version

 

...Success

 

 

Testing for JDK 7 or higher ...

 

 

Ensuring existing JDK 1.8 is up to date

 

...Success

 

 

Testing connection to http://package.mapr.com/releases/installer...

 

...Success

 

Enter [host:]port that cluster nodes connect to this host on [zi.001:9443]: 0001

Installing packages...

 

Package mapr-installer-definitions-1.2.201605270819-1.noarch already installed and latest version

Package mapr-installer-1.2.201605270819-1.noarch already installed and latest version

 

...Success

 

Job for mapr-installer.service failed because the control process exited with error code. See "systemctl status mapr-installer.service" and "journalctl -xe" for details.

 

ERROR: mapr-installer start failed:

 

[root@zi ~]# systemctl status mapr-installer.service

ā— mapr-installer.service - MapR Installation Services

   Loaded: loaded (/etc/systemd/system/mapr-installer.service; enabled; vendor preset: disabled)

   Active: activating (start) since Tue 2016-06-07 11:18:39 EDT; 15s ago

  Control: 391 (su)

   CGroup: /system.slice/mapr-installer.service

           ā€£ 391 su - hzy -- /opt/mapr/installer/bin/mapr-installer.sh start

 

Jun 07 11:18:39 zi.001 systemd[1]: Starting MapR Installation Services...

Jun 07 11:18:39 zi.001 su[391]: (to hzy) root on none

[root@zi ~]# journalctl -xe

Jun 07 11:18:34 zi.001 systemd[1]: mapr-installer.service: control process exited, code=exited status=1

Jun 07 11:18:34 zi.001 systemd[1]: Failed to start MapR Installation Services.

-- Subject: Unit mapr-installer.service has failed

-- Defined-By: systemd

-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

--

-- Unit mapr-installer.service has failed.

--

-- The result is failed.

Jun 07 11:18:34 zi.001 systemd[1]: Unit mapr-installer.service entered failed state.

Jun 07 11:18:34 zi.001 systemd[1]: mapr-installer.service failed.

Jun 07 11:18:39 zi.001 systemd[1]: mapr-installer.service holdoff time over, scheduling restart.

Jun 07 11:18:39 zi.001 systemd[1]: Starting MapR Installation Services...

-- Subject: Unit mapr-installer.service has begun start-up

-- Defined-By: systemd

-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

--

-- Unit mapr-installer.service has begun starting up.

Jun 07 11:18:39 zi.001 su[391]: (to hzy) root on none

Jun 07 11:18:39 zi.001 systemd[1]: Started Session c54 of user hzy.

-- Subject: Unit session-c54.scope has finished start-up

-- Defined-By: systemd

-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

--

-- Unit session-c54.scope has finished starting up.

--

-- The start-up result is done.

Jun 07 11:18:39 zi.001 systemd[1]: Starting Session c54 of user hzy.

-- Subject: Unit session-c54.scope has begun start-up

-- Defined-By: systemd

-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

--

-- Unit session-c54.scope has begun starting up.

Jun 07 11:18:39 zi.001 su[391]: pam_unix(su-l:session): session opened for user hzy by (uid=0)

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