Search the community for your question
Type relevant keywords in any universal search box (i.e., community home page, magnifying glass search in upper-right hand corner of the screen) to see if your question has already been asked and/or answered by users in the community.
You may also want to review the Products and Services pages where the content is already separated by specific products.
If you find an existing question, click on "I have the same question"
If your question (or a similar version) exists, you may want to click on the 'I have the same question' link below the question. This way, you will be automatically notified of future comments as they are posted.
Follow the question in your Inbox
Sometimes you simply may want to keep an eye on the conversation thread without having to insert your thoughts or comments.
Mark comments as 'Helpful'
If your question (or a similar version) exists, read through the comments to see if any of them answer your question. If your question has been answered, mark the answer as 'helpful'.
Add your own comments
If your question is a slight variation or you have additional thoughts, you may want to reply to the conversation thread with your own comments.
If you don't find an existing question, ask your own question
Click on "Ask a Question" button at the bottom of the "I'm looking for" search box
Navigate to the group or place in the community where you would like to post your question
Select 'Question' from the Actions menu
NOTE: The ability to ask a question may not be available or enabled in all areas of the community.
Title your Question and add content
- Use the rich content editor to insert an image, video, or code example into your question. Screenshots, videos are helpful in understanding your concerns.
- Link to additional content via @mention or by uploading attachments. @Mention People, Places and Content
- Read What Information Should be Shared in a Question in the Community for more guidelines on how to ask your question.
Tag your Question
Choose from a selection of existing tags (which will appear as you type) or create new ones. Tags make content easily searchable. Please consider using the ones in Converge Community Topics and Popular Tags , which are cross referenced across the community, allowing your question to be more visible as it is automatically surfaced in many places.
Categorize your Question
Each place in the community has its own unique categories. These help to filter content in that place for easier searching. If your question fits into a category (or more than one), check all categories that apply.
By default, you will automatically be following your own discussion post. Anytime there is activity related to your post (i.e., comments added, content marked 'like' or 'helpful', etc.) you will be notified.
By default you will be alerted when someone else comments on your question/blog post. Remember to show your appreciation with members that help or contribute to your learning. You can also manage your email notification preferences,