Prepare for MapR 4.x End of Maintenance by January 2017

Blog Post created by dsorenson13 Employee on Oct 20, 2016

Since maintenance support for MapR 4.x is ending soon, we are reposting this informational blog for your convenience with a few minor updates to reflect the most current 5.2 release.  Reposted update of the April notification.


Prepare for MapR 4.x End of Maintenance by January 2017

This is a follow-up announcement of 4.x End of Maintenance. MapR announces the end of maintenance for 4.x versions of the MapR Platform, effective January 20, 2017. Customers should upgrade to a more recent release: MapR 5.2 Release is Live!

In addition to keeping current on product support, MapR 5.2 offers new innovations that make the upgrade worthwhile. In our upcoming webinar, Ankur Desai and Nitin Bandugula from MapR will discuss the new features added to the MapR Platform in the past year. Register today for our webinar on Wednesday, November 17, 2016 at 10:00 am PT, 1:00 pm ET, 6:00 pm BST: MapR 5.2: Getting More Value from the MapR Converged Data Platform



Why Is MapR Ending Support for This Version? 

MapR will, from time to time, have products that reach the end of their product lifecycle. An End of Maintenance Matrix is published on the MapR Documentation website. 

After maintenance has ended, MapR will stop supporting the particular version including maintenance updates, bug fixes, triage of issues and emergency patches. MapR will continue to assist customers with valid contracts in upgrade related activities. This includes all client versions of 4.x on all operating systems including the open source ecosystem components running on 4.x clusters.


Products Affected

All MapR products

  • MapR Community Edition (formerly known as MapR M3, now called the MapR Converged Community Edition)
  • MapR Enterprise Edition (formerly known as MapR M5, now called the MapR Converged Enterprise Edition)
  • MapR Enterprise Database Edition (formerly known as MapR M7, now called the MapR Converged Enterprise Edition, as above, with MapR-DB licensed as an add-on module)

End of Sale Product Version

Release Date

End of Maintenance Date

Recommended version


June 2014

January 20, 2017

5.2 or later


September 2014

January 20, 2017

5.2 or later


January 2015

January 20, 2017

5.2 or later


April 2015

January 20, 2017

5.2 or later


Upgrade Assistance

Detailed installation and upgrade procedures to supported versions can be found in MapR Installation documentation. The MapR Professional Services team can also assist with the upgrade process as needed. Please contact your account team to figure out the right approach that enables a smooth upgrade of the cluster to supported versions. 

The MapR 5.2 Step-Up Program offers assistance with your upgrade to 5.2.


Definition of Terms 

End of Maintenance Date: This is the last date a particular release will be supported. This includes any issue triage, maintenance updates, bug fixes and emergency patch support. Customers with valid license/support contracts can continue to contact MapR Support for upgrade related activities.


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